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الجمعة - شعبان 11, 1447
مسجل لدى هيئة الحكومة الرقمية برقم:
20250728714
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أسئلة شائعة
تواصل معنا
EN
SA-28-01-26-1240
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
MobileDiagnost wDR systems
الأجهزة المتأثرة
Model Number (REF): 712001 712002 712005 712006 9890-010-89522 Manufacturing date: Before 2022-08
الممثل المعتمد
Philips Healthcare Saudi Arabia Ltd
سبب المشكلة
If a user, while cleaning or disinfecting the MobileDiagnost wDR system, uses excessive liquid or if liquid is sprayed directly on the system, it is possible for liquid to enter the edges of the handgrip buttons and cause metal corrosion or an electrical short circuit to the overlay connector.
الإجراء التصحيحي
Please follow "Actions that should be taken by the customer / user" in the attachment. A Philips representative will contact you to schedule a time for a Field Service Engineer (FSE) to visit your site to implement the following: • Install a plastic overlay on the grip to prevent liquid from entering the gaps around the fine positioning control buttons. • Install a firmware upgrade that stops system movement if triggered by a short circuit or extended activation of the control button. Manufacturer's action: Instructions and correction.
المرفقات
عودة للقائمة
