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السبت - جمادى الأولى 17, 1447
مسجل لدى هيئة الحكومة الرقمية برقم:
20250728714
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EN
SA-03-11-25-1129
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
Zenition 10 & Zenition 30
الأجهزة المتأثرة
Zenition 10, Model Number: 718401 Zenition 30, Model Number: 718076
الممثل المعتمد
Philips Healthcare Saudi Arabia Ltd
سبب المشكلة
It has been identified by Philips that during maintenance activities excessive bending forces may be applied to the ethernet cable connector transmitting image data from the detector to the system. This may cause the cable to be pulled out of the connector’s strain relief, potentially leading to intermittent disconnections between the internal wires and the connector pins. If one of the connecting pins loses connection, live X-ray image will no longer be displayed, and the error message 393: “Doselink Error – X-ray aborted” will be shown on the user interface.
الإجراء التصحيحي
If you experience the issue described in the above, restart the C-Arm stand as in some cases the issue can be temporarily resolved. Philips will be replacing the C-Arc Cable in the affected systems. Your local Philips representative will contact you to schedule a visit to replace the C-Arc Cable in the affected systems. Manufacturer's Action: Instructions and Correction.
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