تسجيل الدخول
تسجيل جديد
الثلاثاء - ربيع الآخر 22, 1447
مسجل لدى هيئة الحكومة الرقمية برقم:
20250728714
عن تيقظ
بحث عن منتج
تقديم بلاغ
أسئلة شائعة
تواصل معنا
EN
SA-12-09-25-1047
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
DxFLEX Flow Cytometer
الأجهزة المتأثرة
REF: - C78500 - C44326 Please refer to the attachment for serial numbers.
الممثل المعتمد
Beckman Coulter Saudi Arabia Co Ltd
سبب المشكلة
The DxFLEX software version 2.3.4.37 may crash due to a code error issue.
الإجراء التصحيحي
• Follow the steps below when running experiments in the instrument until the software is upgraded to the version that will fix the issue: a. Prepare the experiment file (create sample, set location, etc.) b. Switch to first “Tube” sheet for each task to be acquired. c. Save and close the experiment file d. Open the experiment again (DO NOT switch to REPORT sheet after opening experiment) This step will prevent the software from crashing due to this code error issue. e. Perform acquisition f. Analyze data. Post the attachment on or near the affected analyzers until the update to the software that addresses this issue is completed. • Beckman Couter has released the software version that resolves the issue (version 2.3.5.284). • Your Beckman Coulter service representative will contact you to schedule the software upgrade. Manufacturer's Action: Instructions and Correction.
المرفقات
عودة للقائمة
