تسجيل الدخول
تسجيل جديد
الثلاثاء - ربيع الآخر 22, 1447
مسجل لدى هيئة الحكومة الرقمية برقم:
20250728714
عن تيقظ
بحث عن منتج
تقديم بلاغ
أسئلة شائعة
تواصل معنا
EN
SA-05-09-25-1036
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
Philips Allura Systems
الأجهزة المتأثرة
Philips Allura Xper and Allura CV20 Systems that include in their configuration a Geo PC of the model Wolfdale (Q35 generation) are affected by this issue. Please refer to Appendix A in the attachment for details.
الممثل المعتمد
Philips Healthcare Saudi Arabia Ltd
سبب المشكلة
The Geo PC of the model Wolfdale (Q35 generation) that controls the geometry movements of Philips Allura Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable, and the following message will be displayed to the user: “WARNING: Motorized movement not available”.
الإجراء التصحيحي
Please refer to the attachment for the "Actions that should be taken by the customer / user" Philips will be replacing the Geo PC in all affected systems. The Philips representative will contact you to schedule a visit to confirm If your system has a model Wolfdale (Q35 generation) Geo PC and to plan the replacement of the Geo PC once available. Manufacturer's Action: Instructions and Correction.
المرفقات
عودة للقائمة
