تسجيل الدخول
تسجيل جديد
الخميس - صفر 27, 1447
مسجل لدى هيئة الحكومة الرقمية برقم:
20250728714
عن تيقظ
بحث عن منتج
تقديم بلاغ
أسئلة شائعة
تواصل معنا
EN
SA-01-07-25-949
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
Philips Allura R8.2.x System
الأجهزة المتأثرة
System code: 722026, 722027, 722028, 722029, 722035, 722033, 722038, 722039, 722058, 722059 Please refer to the attchemnt for more details.
الممثل المعتمد
Philips Healthcare Saudi Arabia Ltd
سبب المشكلة
It has been identified by Philips a software issue in the internal communication process between the system software and the X-ray generator firmware. This issue may be triggered under specific situations and may lead to temporary loss of imaging (X-ray) functionality.
الإجراء التصحيحي
Philips instructs the customers/users to: - Avoid rapidly pressing and releasing the footswitch pedals. - In case X-ray functionality is not available following the situations described in the attachment, perform a cold system restart of the system, please review the attachment for details. Philips will address the identified issue by implementing a software update in all affected systems. Manufacturer action: Instructions and correction.
المرفقات
عودة للقائمة
