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الجمعة - محرم 9, 1447
عن تيقظ
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تقديم بلاغ
أسئلة شائعة
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EN
SA-15-05-25-893
التفاصيل
الرقم المرجعي
الشركة الصانعة
اسم الجهاز الطبي
ORTHO VISION® and ORTHO VISION® Max analyzers
الأجهزة المتأثرة
Affected Product (Product Code, Unique Device Identifier): ORTHO VISION® Analyzer for BioVue® Cassettes (6904579, 10758750012831) ORTHO VISION® Max Analyzer for BioVue® Cassettes (6904578, 10758750012848) Software Version 5.16 and below.
الممثل المعتمد
Samir Trading and Marketing CJSC
سبب المشكلة
A software anomaly identified on the ORTHO VISION® and ORTHO VISION® Max analyzers, where the analyzer is unable to perform inventory of loaded samples and reagents if the loading station door is opened immediately after the allotted 20-second countdown in the 0.2 second window before the door re-locks.
الإجراء التصحيحي
The users are instructed to: - When accessing the door to the loading station visually confirm that the timer has not reached the end of its 20 second window. If so, let the door lock reengage before accessing the load station through the user interface. - If the loading door was opened at the '0:00' time, as timer expires, and no inventory is detected on the GUI, ensure a new loading event is initiated. To initiate a new loading event, open the loading station door, wait a few seconds and subsequently close it to facilitate an accurate inventory event. This software anomaly is currently expected to be resolved with software version 5.17. Manufacturer action: Instructions and correction.
المرفقات
عودة للقائمة
